FAQ's

After 12 years of experience, I have found that there are some questions that every customer has when ordering a custom cake. Listed below are some of the most popular ones that I  get:

• How can I order one of your custom cakes or schedule a wedding cake consultation?
  The easiest way to order a cake/schedule an appointment/request a quote is to text me at 270-234-8043 between 10am-5pm. My hands are not free to answer the phone while I'm baking/decorating/cleaning, so this is the fastest way to reach me. I will text back as soon as I can. I will not answer text messages after 5pm. You can also send a message from the contact me page.

• Please include in your text or message:  

               - Your Name

               - Date you need the cake

               - How many servings you need

               - The message you'd like on the cake or the name and age

               -  A photo or description of the cake

• Where/when do I pick up my cake order?

               I will contact you the week of for pick up time frame. This usually changes       

               from week to week due to wedding cake deliveries. 

               The address is: 

               4700 E Manslick Road Louisville, KY 40219. The driveway is on Overhill Drive.
              Text me when you arrive and I will bring your order out to your car.

• What do I need to bring for my wedding cake consultation?
  Bring images from websites or your own sketches. Bring your color swatches (i.e. ribbon or paint swatches) lace or wedding invitations. Anything you intend to incorporate into your cake I will need to see. If you choose to order with Sugar Fashion Cakes you will need to be prepared to remit a 30% retainer which reserves my services and is non-refundable. I accept  Visa, MasterCard, PayPal, Venmo, CashApp, Zelle and Cash.
  The consultation is 30 minutes. You will get 6 cake samples to try. There is a $35 fee for the tasting.

• How soon do I need to order my cake?
  Plan ahead please. I hate to turn people down, but I usually book up 2-3 months in advance. May, June, August, September and October fill up quickly, so it's best to order as early as you can for these months. A 30% deposit will put you on my  calendar. The balance is due when you pick up your order. If you need your cake delivered, the balance is due 2 weeks before the event.

• Do your cakes taste as good as they look?
  You bet!  I’m well known for great taste. I always get thank you notes  commenting on how delicious, moist & flavorful my cakes are. The strawberry cake is packed with fresh pureed strawberries. The Italian cream cake was my grandmothers recipe, which says it all. The pumpkin cake with chai tea buttercream filling is my favorite fall flavor. 

• Which are your most popular flavors?
  Lemon Raspberry, Dark Chocolate Peanut Butter, Italian Cream, Classic White with Buttercream, Pumpkin cake with chai tea buttercream.   My  cakes are always made fresh with  the very best ingredients. They are always moist and flavorful.

• Can I choose more than one flavor?
  Yes. With a tiered cake, you can choose a cake flavor per tier.

• Why is your fondant better?
  It is soft and pliable when you cut it. There is never a bitter after-taste (as with other bakeries). I always ice the cake with buttercream before I cover it with a thin layer of fondant. That way you get the beauty of fondant, and the great taste of buttercream.

• What methods of payment do you accept?

               - Paypal to sugarfashion@live.com

               - CashApp to $sugarfashioncakes

               - Venmo to @Sarah-Roberts-654

               - Zelle to 270-234-8043

               - Credit card payments are accepted over the phone.

               - Cash

• Points to consider for your wedding cake: 

               - How big of an impact do you want your cake to make? 

               - How large is the area where the cake will be displayed? 

               - Is the cake high on your priority list? 

               - Is the cake a grand centerpiece?